OpenBot
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Syncro

MSP tickets and assets

Syncro lets agents read and update tickets, customers, assets, and invoices in the Syncro PSA and RMM account. Each user signs in to their own Syncro account through the browser.

How to connect Syncro to OpenBot

  1. Open Syncro in OpenBot

    Press Open in OpenBot on this page, or find Syncro in the app's Apps tab. Get the app first if it is not on this computer.

  2. Sign in

    Press Connect and finish the sign-in in your browser. OpenBot keeps the token on the computer that runs OpenBot. You can disconnect at any time.

  3. Give an agent a task

    Ask an agent for work that needs Syncro, such as one of the example prompts below. The agent uses the plugin's tools to do it.

Example prompts3

  • SyncroWhich open tickets have had no update for three days?
  • SyncroList the assets for the customer Acme Dental and their last check-in.
  • SyncroDraft a note on the printer ticket that summarizes the steps taken so far.

Apps1

  • Syncro

    Ticket, customer, asset, and invoice access, over Syncro's MCP server with browser sign-in.

Information6

Developer
Syncro
Category
Productivity
Version
1.0.0