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Pylon

Customer support issues

Pylon lets agents look up and update support issues, accounts, and contacts in the signed-in user's Pylon workspace. A Pylon admin must turn on MCP access for the workspace first.

How to connect Pylon to OpenBot

  1. Open Pylon in OpenBot

    Press Open in OpenBot on this page, or find Pylon in the app's Apps tab. Get the app first if it is not on this computer.

  2. Sign in

    Press Connect and finish the sign-in in your browser. OpenBot keeps the token on the computer that runs OpenBot. You can disconnect at any time.

  3. Give an agent a task

    Ask an agent for work that needs Pylon, such as one of the example prompts below. The agent uses the plugin's tools to do it.

Example prompts3

  • PylonWhich high-priority issues are still waiting on our reply?
  • PylonSummarize the open issues for the Acme account.
  • PylonDraft a reply to the newest issue about login errors.

Apps1

  • Pylon

    Support issues, accounts, and contacts, over Pylon's MCP server with browser sign-in.

Information6

Developer
Pylon
Category
Productivity
Version
1.0.0
Website
usepylon.com
Privacy policy
usepylon.com/legal/privacy
Terms
usepylon.com/legal/terms