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Intercom

Customer support conversations

Intercom lets agents search and read conversations, tickets, and contacts in the signed-in workspace. Each user signs in to their own Intercom account through the browser; this address is for US-hosted workspaces.

How to connect Intercom to OpenBot

  1. Open Intercom in OpenBot

    Press Open in OpenBot on this page, or find Intercom in the app's Apps tab. Get the app first if it is not on this computer.

  2. Sign in

    Press Connect and finish the sign-in in your browser. OpenBot keeps the token on the computer that runs OpenBot. You can disconnect at any time.

  3. Give an agent a task

    Ask an agent for work that needs Intercom, such as one of the example prompts below. The agent uses the plugin's tools to do it.

Example prompts3

  • IntercomSummarize the open conversations from the last 24 hours.
  • IntercomShow the recent conversations and tickets for this customer email.
  • IntercomWhat are the most common topics in this week's support conversations?

Apps1

  • Intercom

    Conversation, ticket, and contact search, over Intercom's MCP server with browser sign-in.

Information6

Developer
Intercom
Category
Productivity
Version
1.0.0
Website
intercom.com
Privacy policy
intercom.com/legal/privacy
Terms
intercom.com/legal/terms-and-policies