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Help Scout

Support conversations and reports

Help Scout lets agents search support conversations, pull reports, and search Docs articles in the signed-in Help Scout account. Access is read-only, and each user signs in through the browser.

How to connect Help Scout to OpenBot

  1. Open Help Scout in OpenBot

    Press Open in OpenBot on this page, or find Help Scout in the app's Apps tab. Get the app first if it is not on this computer.

  2. Sign in

    Press Connect and finish the sign-in in your browser. OpenBot keeps the token on the computer that runs OpenBot. You can disconnect at any time.

  3. Give an agent a task

    Ask an agent for work that needs Help Scout, such as one of the example prompts below. The agent uses the plugin's tools to do it.

Example prompts3

  • Help ScoutWhat were the most common customer issues this week?
  • Help ScoutPull the response time report for last month.
  • Help ScoutFind the conversations where customers asked about refunds for annual plans.

Apps1

  • Help Scout

    Conversation search, reports, and Docs search, over Help Scout's MCP server with browser sign-in.

Information6

Developer
Help Scout
Category
Productivity
Version
1.0.0
Website
helpscout.com
Privacy policy
helpscout.com/company/legal/privacy
Terms
helpscout.com/company/legal/terms-of-service